Welcome to Perro Del Mar! By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully.
1. General Information
Perro Del Mar is a Mallorca-based brand creating Mediterranean-inspired pet accessories. Each piece is thoughtfully designed with love and crafted to bring comfort, style, and individuality to your pet’s everyday adventures.
2. Orders & Payments
All prices are listed in EUR and include applicable taxes unless stated otherwise.
We accept major credit/debit cards and secure online payments
Orders are confirmed via email once payment is successfully processed.
3. Shipping & Delivery
We ship within the UK and internationally. Shipping costs and estimated delivery times are displayed at checkout.
Orders are typically dispatched within 2–3 business days.
Perro Del Mar is not responsible for delays caused by customs or courier services.
4. Returns & Exchanges
We accept returns within 14 days of delivery for unused, unworn items in original packaging.
To initiate a return, please contact us at sales@perrodelmar.com with your order number.
Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.
Refunds are processed within 7 business days of receiving the returned item.
5. Product Information
We strive to display product colours and details as accurately as possible. However, slight variations may occur due to screen settings or handmade elements.
All sizing information is provided on product pages—please measure your pet carefully before ordering.
7. Privacy Policy
We respect your privacy. Customer data is used solely for order processing and communication. For more details, please refer to our Privacy Policy.
8. Limitation of Liability
Perro Del Mar is not liable for any indirect or consequential damages arising from the use of our products or website.
9. Changes to Terms
We reserve the right to update these terms at any time. Continued use of the site constitutes acceptance of the revised terms.
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